Website accessibility statement

Using this website

Tonbridge and Malling Borough Council run this website. We aim to make it as easy to use as possible. You should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300 per cent without the text spilling off the screen
  • navigate most of the website using only a keyboard
  • listen to our website using a screen reader.

Go to AbilityNet to find out how to make these changes.

All non-text content has a text alternative.


We use plain English to make the text easy to read. We aim to create content for a reading age of 11. We regularly run readability audits on our content and make continual improvements. As of 4 May 2022, our content meets AA accessibility standards.

If you would like to read the website in another language use Google Translate.

This statement was prepared on 4 May 2022. It was last updated on 4 May 2022.

What to do if you can’t access parts of this website

We are always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we are not meeting the requirements of the accessibility regulations please contact us.


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

As part of our commitment to accessibility we are required to publish where we know there are issues with our website.

This website is compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Content that’s not within the scope

PDFs and other documents

This site does not use PDF or other documents to present information. All content is in HTML format.

Live video

We do not plan to use live video on this website.

How we tested this website

We use an automated tool (Site Improve Accessibility Checker) to check the accessibility of our website every five days. We routinely carry out manual checks on a proportion of our pages and documents to identify issues that can't be detected automatically. All pages of the website have been tested.

Looking at the castle along the river medway and across the bridge

Visit Tonbridge Castle

Address: Castle Street, Tonbridge, Kent TN9 1BG

Telephone: 01732 770929